Use Contact support to reach our team. Include:
- what happened and when;
- the alert reference, if your question is about an alert;
- the email address on your Verath account.
Never send your NIN, BVN, PINs, passwords or one-time codes. We will never ask for them.
Verath is not yet able to investigate individual fraud cases. For fraud, contact your bank and the appropriate authorities first.
More in Getting started
Still need help? Send us a message. Never include your NIN, BVN, PINs or codes.