The Verath Console home page

The home page is the first thing you see when you sign in to the Verath Console. It shows how your identity checks are going right now: how many ran, whether the sources behind them are healthy, what you spent, and anything that needs you.

The top bar

• Search. Find a check or customer by NIN, BVN, your customer reference, a check reference (chk_…) or a request ID (req_…).
• Sandbox or Live. Switch between test checks and real ones. The sandbox uses test identities only and nothing is billed. Every figure on the page follows the switch.
• Wallet. What you have available for live checks. Top up or set a low-balance alert in Wallet & usage.

The status banner

The dark banner says whether the identity sources are healthy. Each check goes to the first healthy source and moves on to the next if there's no answer within 4 seconds. If no source can answer, the check waits and retries automatically for up to 72 hours. Failures and retries are never billed. Source status opens the detail.

If a source is slow or down, the banner says so. Your checks keep running through the other sources; you don't need to do anything.

The four tiles

• Checks today. How many checks ran in the last 24 hours, compared with the 24 hours before.
• Effective success. Of the checks that finished, how many got an answer. Our target is 97% or more.
• Spend today. What today's live checks cost. Failed checks show as ₦0.
• Pending now. Checks waiting for a source. They retry after 1, 2, 4 and 8 minutes, then every 15 minutes.

Verification volume and source health

The chart shows checks per hour over the last 24 hours, split into Completed, Rerouted (answered by a second source), Pending and Failed (not billed). Hover over a bar for its numbers.

Source health lists each source by label, with its response time (p95, the slowest 1 in 20 calls over the last 15 minutes), its calls and the check types it covers. Verath shows sources by label and doesn't name its providers.

Further down the page

• Needs your attention. Checks still waiting for a source, with their next try, and checks that gave up. A check that gave up costs ₦0.
• Today's answers. How many checks found a record, found none, were rerouted, or gave up.
• Recent verifications. The latest checks, with how they were run (API, console or bulk), the route, the match score, the time taken and the result. Open one for its full log. See Reading a check in the Verath Console.