Protecting yourself from identity scams

Most identity fraud starts with someone getting your number, your face or your SIM. Watch for:

• Calls or messages asking for codes. No genuine bank, agent or Verath staff member will ask for a one-time code, PIN or password.
• "Update your BVN" links. Only use your bank's official app or branch.
• Photos of your NIN slip or ID. Share them only when you must, and never in group chats.
• Unexpected SIM problems. If your phone suddenly loses network, contact your mobile network at once; it can be a sign of a SIM swap.

Verath will never

• ask for your password, PIN or a one-time code by phone, email or chat;
• ask you to pay to "unlock" an alert or a dispute;
• message you from a personal number.

Our emails come from addresses ending in @verath.io or @mail.verath.io.